Privacy Policy

At Tippingo, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile apps, and related services (collectively, the “Service”).

1. Information We Collect

When you use Tippingo, we may collect the following types of information:

Account Information: When you sign up, we collect details such as your name, email address, and payment or bank information to process transactions.
Usage Information: Data about how you use the Service, including pages visited, device type, and interactions with our platform.
Payment Data: Payments are processed through secure third-party providers. We do not store your full payment card or banking details on our servers.
Communication Data: When you contact support or interact with supporters, we may store message content for service improvement and safety purposes.

2. How We Use Your Information

We use your information to:

Operate, maintain, and improve the Tippingo platform
Process transactions, send payouts, and prevent fraud
Provide customer support and respond to inquiries
Communicate updates, security alerts, and new features
Comply with legal obligations and regulatory requirements

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract to provide and operate the Tippingo Service
Compliance with legal obligations, including financial and tax regulations
Legitimate interests, such as fraud prevention, service improvement, and platform security
User consent, where applicable (e.g., marketing communications or optional features)

4. Sharing of Information

We respect your privacy and only share data in limited situations:

With trusted payment processors to complete transactions
With service providers that help operate our platform (hosting, analytics, email services)
When required by law, legal process, or government request
To protect the safety, rights, or property of Tippingo, its users, or the public

We do not sell, rent, or trade your personal information.

5. International Data Transfers

Some service providers operate outside your country of residence. When personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.

6. Cookies, Analytics, and Tracking Technologies

Tippingo uses cookies and similar technologies to:

Enhance user experience
Improve performance
Analyze site traffic

We may use analytics and advertising tools (such as Google Analytics) that collect anonymized or aggregated information. You can manage or disable cookies in your browser settings, but some features may not function properly without them.

7. Data Retention

We retain your information only as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion of your account and personal data at any time by contacting us.

8. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. While we work hard to safeguard your information, no online service is completely secure, and you share data at your own risk.

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law.

9. Fraud Detection and Automated Processing

We may use automated systems to detect fraudulent activity or security risks. These systems analyze account behavior and transaction patterns to protect both creators and supporters. Automated decisions are reviewed periodically to ensure fairness and accuracy.

10. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to:

Access and obtain a copy of your data
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable

To exercise these rights, contact us at [email protected]

11. Creator and Supporter Information

Supporters may choose to share their name and message with a creator when sending a tip. By default, supporters remain anonymous unless they opt to display their information.

Creators never have access to a supporter’s payment or banking details.

12. Marketing Communication Preferences

You may opt out of promotional emails at any time by clicking “unsubscribe” in our emails or contacting us directly. Transactional and security-related communications will still be sent as necessary to operate your account.

13. International Users

Tippingo is accessible globally. By using the Service from outside our operating country, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

14. Children’s Privacy

Tippingo is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided personal data to us, please contact us immediately for removal.

15. Account Deletion Requests

Users may request deletion of their Tippingo account and associated personal data at any time by sending an email request to [email protected]. We will process deletion requests in accordance with applicable laws and may retain certain information where legally required, such as for fraud prevention, dispute resolution, or regulatory compliance.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notification. Continued use of Tippingo after updates indicates acceptance of the revised Policy.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Website: www.tippingo.com